Terms of Conditions
General terms and conditions of www.praxis-jlankes.de
Welcome to the J. Lankes psychological practice!
§ 1 Scope and provider
(1) The General Terms and Conditions (hereinafter referred to as “Terms and Conditions”) regulate the contractual relationship between the J. Lankes Psychological Practice and you, in the version valid at the time the contract is concluded.
(2) Any deviating terms and conditions of the customer will be rejected.
Please read these conditions carefully before using a service from J. Lankes Psychological Practice.
(3) At the J. Lankes psychological practice I offer you the following services:
Psychological advice, team building measures, bullying and bossing prevention, dispute resolution, personnel and management development, health prevention (e.g. stress reduction, burnout, ...), addiction advice, HR and management consulting, advice on market and advertising psychology, job satisfaction analysis, individual coaching , couples therapy, meridians psychotherapy, dream analysis, seminars and further training.
§ 2 Conclusion of the contract
(1) Contracts on this portal can only be concluded in German.
(2) The customer must have reached the age of 18.
(3) By contacting me via the contact form or by email, the customer accepts these General Terms and Conditions. Contacting us does not create a contractual relationship between the J. Lankes Psychological Practice and the customer.
(4) The presentation of the services on the website does not constitute a legally effective offer. By presenting the services, the customer is simply invited to contact us for further information and an offer.
(5) By ordering a paid service, the customer enters into a contractual relationship with the J. Lankes psychological practice. Before concluding this contractual relationship, the customer will be informed about the respective paid service and the payment conditions. The contractual relationship exists after the service has been commissioned and the invoice amount has been paid. If the J. Lankes Psychological Practice cannot provide the service due to illness or unforeseeable events, an alternative date will be offered.
(6) You agree to receive invoices electronically. Electronic invoices will be sent to you via email.
§ 3 Description of the scope of services
The scope of services provided by the J. Lankes psychological practice consists of the following services:
The user/customer can obtain information about the services offered free of charge. It is also possible to contact us free of charge to obtain further information and offers.
§ 4 Prices and shipping costs
(1) No registration is necessary to use J. Lankes Psychological Practice.
(2) If the customer wishes to use a paid service, he or she will be informed in advance of the cost. In particular, the respective additional scope of services, the costs incurred and the method of payment are listed.
(3) The provider (Psychological Practice J. Lankes) reserves the right to calculate different fee models for different booking times and user groups and in particular for different usage periods, as well as to offer different scopes of services.
§ 5 Payment conditions
(1) Any fees incurred must be paid in advance to Psychological Practice J. Lankes at the due date without deductions.
(2) Certain payment methods can be excluded by the provider in individual cases.
(3) The customer is not permitted to pay for the service by sending cash or checks.
(4) If the provider offers payment in advance and the customer chooses this payment method, the customer must transfer the invoice amount to the provider's account within five calendar days of receipt of the order.
(5) If the customer defaults on payment, the provider reserves the right to claim damages caused by the delay.
(6) Processing can be carried out using the following payment methods:
- Payment in advance, - Paypal
If you select the payment method “PayPal”, payment is processed via the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, subject to the PayPal Terms of Use, available at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full. If the customer selects PayPal Express as a payment method as part of the online ordering process, the customer agrees to the PayPal payment method by clicking the button.
§ 6 Registration and termination
(1) Furthermore, the customer declares that he and, to his knowledge, no member of his household have a previous conviction for an intentional crime that endangers the safety of third parties, in particular not for a crime against sexual self-determination (§§ 174 ff. StGB, a crime against life (§§ 211 ff. StGB), a crime against physical integrity (§ 223 ff.StGB), a crime against personal freedom (§§ 232 ff. StGB), or because of theft and embezzlement ( §§ 242 ff. StGB) or robbery and extortion (§§ 249 ff. StGB).
(2) A user/customer is entitled, subject to reservation, to unsubscribe in writing by post, email or telephone at any time without giving a reason. The previously concluded contractual relationship is thus ended.
(3) If a user/customer has registered for a paid service, the following applies:
For entrepreneurs: If the entrepreneur cannot keep the set date, a free cancellation is possible up to 7 days before the current date. 50% of the total amount is due for cancellation 3-6 days before the current date and 75% two days before the current date. A 100% charge will be made for cancellation of the appointment 24 hours before the current appointment.
For private customers: The appointment can be canceled free of charge up to 48 hours before the current appointment, otherwise the entire invoice amount will be charged.
Termination is possible by email or letter and will be confirmed by us in writing. In order for your cancellation to be assigned, the customer's full name, email address and address should be provided.
Digital content within the meaning of these General Terms and Conditions is all data that is not on a physical data carrier and is produced in digital form and provided by the seller. Digital content is provided to the customer exclusively in electronic form as follows - by email. The seller grants the customer the non-exclusive, location- and time-unlimited right to use the provided content for private purposes. Passing on the content to third parties or making copies for third parties outside the scope of these General Terms and Conditions is not permitted unless the seller has agreed to transfer the contractual license to the third party. If digital products, in the form of further training, are purchased from the J. Lankes Psychological Practice website, the customer has no right of withdrawal.
(4) The J. Lankes Psychological Practice may terminate the contract at any time at its own discretion, with or without prior notice and without giving reasons. The J. Lankes Psychological Practice further reserves the right to remove profiles and/or any content published on the website by or by the user/customer. There is no obligation for the J. Lankes Psychological Practice to inform the user about the reason for termination or removal.
(5) Following any termination of any individual use of the services by the Psychological Practice J. Lankes, the practice reserves the right to pass on information about this to other registered users with whom the Psychological Practice J. Lankes assumes that they are in were in contact with the user. The practice's decision to terminate the user's registration and/or to notify other users with whom the J. Lankes Psychological Practice assumes that the user has been in contact does not imply or in no way state that the practice makes any statements about the individual character , general reputation, personal characteristics and lifestyle.
(6) Users/customers are obliged not to provide any intentional or fraudulent false information in their profile or other areas of the portal. Such information may result in civil legal action. In such a case, the operator also reserves the right to terminate the existing contractual relationship with immediate effect.
(7) If a customer's contract is blocked due to a culpable breach of contract and/or the contractual relationship is terminated, the customer must pay compensation for the remaining contract term in the amount of the agreed fee less the saved expenses. The amount of expenses saved is set at a flat rate of 10% of the salary. Both contracting parties are free to prove that the damage and/or the expenses saved are actually higher or lower.
(8) After termination of the contractual relationship, all of the user's data will be deleted by the psychological practice J. Lankes.
§ 7 Limitation of liability
(1) The Psychological Practice J. Lankes assumes no responsibility for the content and accuracy of information generated by customers.
(2) With regard to the service sought or offered, the contract is concluded exclusively between the respective customers involved. Therefore, the J. Lankes psychological practice is not liable for the services of participating customers. Accordingly, all matters relating to the relationship between Customers, including without exception services received by a Seeker or payments due to Customers, should be addressed directly to the relevant party. The J. Lankes Psychological Practice cannot be held responsible for this and hereby expressly rejects all possible liability claims of any kind, including demands, services, direct or indirect damages of any kind, conscious or unconscious, suspected or unsuspected, disclosed or not, in any way whatever in connection with the matters mentioned.
(3) The J. Lankes psychological practice is only liable for damages resulting from injury to life, body or health if it is due to an intentional or negligent breach of duty by the J. Lankes psychological practice or an intentional or negligent breach of duty by a legal representative or vicarious agents are based on the psychological practice of J. Lankes.
(4) For other damages, insofar as they are not based on the violation of cardinal obligations (those obligations whose fulfillment enables the proper execution of the contract in the first place and on whose compliance the contractual partner can regularly rely), the psychological practice J. Lankes is only liable if if they are based on an intentional or grossly negligent breach of duty by the psychological practice of J. Lankes or on an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of the psychological practice of J. Lankes.
(5) Claims for damages are limited to foreseeable, contract-typical damage. In the event of delay, they amount to a maximum of 5% of the order value.
(6) Claims for damages based on injury to life, body or health or freedom expire after 30 years; otherwise after 1 year, whereby the limitation period begins at the end of the year in which the claim arose and the creditor becomes aware of the circumstances giving rise to the claim and the person of the debtor or should have become aware of them without gross negligence (Section 199 Para. 1 BGB)
(7) The provider reserves the right to check the content of a text written by a user and uploaded files for compliance with the law and, if necessary, to delete it in whole or in part.
§ 8 Offsetting and right of retention
(1) The customer only has the right to offset if the customer's counterclaim has been legally established or has not been disputed by the provider.
(2) The customer can only exercise a right of retention if your counterclaim is based on the same contractual relationship.
§ 9 Cancellation policy
(1) If the customer is a consumer, he has a right of withdrawal in accordance with the following provisions:
(2) Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period for services is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must:
Jennifer Lankes-Penic
Zwisäcker 3
86459 Gessertshausen
E-Mal: info@praxis-jlankes.de
Inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). If you make use of this option, I will immediately send you an email confirming receipt of such a revocation.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
(3) Consequences of revocation
If you revoke this contract, we must repay you all payments that we have received from you (with the exception of the additional costs resulting from this) immediately and no later than 14 days from the day on which we received notification of your revocation contract has been received by us. For this repayment we use the same payment method that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.
If you have requested that the services begin during the cancellation period, you must pay us an appropriate amount corresponding to the proportion of the services already provided up to the point at which you inform us of your exercise of the right of cancellation with regard to this contract Comparison with the overall scope of services provided for in the contract.
(4) Exception to the right of withdrawal
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
The right of withdrawal does not exist or expires for the following contracts:
- For the delivery of goods which are not suitable for return for health protection or hygiene reasons and whose seal has been removed after delivery or which have been inseparably mixed with other goods after delivery due to their nature;
- To deliver audio or video recordings or computer software in a sealed package if the seal has been removed after delivery. Likewise for software downloads. Digital content within the meaning of these General Terms and Conditions is all data that is not on a physical data carrier and is produced in digital form and provided by the seller. Digital content is provided to the customer exclusively in electronic form as follows - by email. The seller grants the customer the non-exclusive, location- and time-unlimited right to use the provided content for private purposes. Passing on the content to third parties or making copies for third parties outside the scope of these General Terms and Conditions is not permitted unless the seller has agreed to transfer the contractual license to the third party. If digital products, in the form of further training, are purchased from the J. Lankes psychological practice website, the customer has no right of withdrawal.
- To supply goods that are made to customer specifications or clearly tailored to personal needs.
- For services, if the J. Lankes psychological practice has provided them in full and you have acknowledged and expressly agreed before placing the order that we can begin providing the service and you will lose your right of withdrawal if the contract has been fully fulfilled.
- For the delivery of further training scripts, books.
§ 10 Data protection
(1) If personal data (e.g. name, address, email address) is collected, we undertake to obtain your prior consent. We undertake not to pass on any data to third parties unless you have given your prior consent.
(2) We would like to point out that the transmission of data over the Internet (e.g. via email) may have security gaps. Accordingly, error-free and trouble-free protection of third-party data cannot be fully guaranteed. Our liability in this regard is excluded.
(3) Third parties are not entitled to use contact details for commercial activities unless the provider has given the data subjects prior written consent.
(4) You have the right to receive complete and free information from the J. Lankes psychological practice about the data relating to you at any time.
(5) The customer also has the right to correct/delete data/restrict processing
(6) Further information on data protection can be found in the separate data protection declaration.
Disclaimer
The free and freely accessible content of this website was created with the greatest possible care. However, the provider of this website assumes no liability for the accuracy and topicality of the free and freely accessible journalistic advice and news provided. You use this website content at your own risk. Simply by accessing this free and freely accessible content, no contractual relationship is created between the user and the provider; in this respect, the provider has no desire to be legally bound.
The website contains links to other websites ("external links"). These websites are subject to the liability of the respective site operators. No legal violations were apparent when the external links were linked. The provider has no influence on the current and future design of the linked pages. The Permanent checking of the external links is unreasonable for the provider without concrete evidence of legal violations. If legal violations become known, the affected external links will be deleted immediately.
The content published on this website by the provider is subject to German copyright and ancillary copyright law. All exploitation permitted by German law requires the prior written consent of the provider or respective rights holder. This applies in particular to the reproduction, editing, translation, storage, processing or reproduction of content in databases or other electronic media and systems. The content and rights of third parties are identified as such. Unauthorized copying of the website content or the entire website is not permitted and is punishable by law. Only the production of copies and downloads for personal, private and non-commercial use is permitted. This website may not be displayed in frames or iframes by third parties without written permission.
The use of the contact details in the imprint for commercial advertising is expressly not desired unless the provider has previously given its written consent or a business relationship already exists. The provider and all persons named on this website hereby object to any commercial use and disclosure of their data.
If specific conditions for individual uses of this website differ from the aforementioned numbers 1 to 4, this will be expressly pointed out at the appropriate point. In this case, the special conditions apply in each individual case.